Billing
Insurance
Nesin Therapy Services contracts with the following companies as In-Network Providers:
While we may not have a contract with your specific insurance carrier, we will still submit your physical therapy claims. In addition, we will also submit claims for Motor Vehicle Accidents (MVA) and Worker’s Compensation (WC). We recommend you contact your insurance carrier by phone to confirm coverage, deductibles, and co-payments, the customer service number should be located on the back of your insurance card. Your insurance is a contract between you and your insurance company and is not a guarantee of payment. The client is ultimately responsible for their bill.
Deductible
Your deductible is the amount of money that your insurance plan expects you to pay before they will pay any portion of your medical expenses. A deductible is usually a yearly charge.
Co-Payments
A co-payment is the amount of money you are required by your insurance carrier to pay each physical therapy visit. Some insurance plans have a set dollar amount that is due upon each visit and other plans require you pay a percentage of your total charges for each visit. If you have a deductible, you will pay the deductible first and then be charged for the co-payments. Any account with a balance due will receive a monthly statement. We try to be flexible and reasonable regarding payments. We will work with you to set up an interest-free payment plan. Please contact the billing office at 256-461-9654. We reserve the right to charge a $35 fee for all returned checks. Payments may be made at any of our three locations or we can accept credit card payments over the phone.
Self Payment
Arrangements for self payments can be made for patients:
- without insurance coverage
- with insurances in which Nesin Therapy is considered “out of network”
- who elect to continue physical therapy beyond the limitations established by insurance
We would be happy to extend a courtesy discount to patients electing to self-pay.
Cancellation Policy
In order to achieve the maximum benefit from your physical therapy treatment, it is important to maintain regular visits as prescribed. If you must cancel, please provide a 24 hour notice or you will be responsible for a $50 cancellation fee that is not billable to insurance. We realize that your reason for cancelling may be unavoidable and we may use our discretion in waiving the cancellation fee. However, giving us a 24 hour notice may allow us to schedule another patient in that appointment slot. Your consideration of others seeking treatment is greatly appreciated.
Billing/Insurance Questions
If you have further questions regarding billing or insurance please contact our billing office at 256-461-9654.