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Will my insurance cover this physical therapy?
Most insurance company will pay for physical therapy but the number of visits, co-pay, and deductible varies per insurance coverage. To confirm coverage, it is best that you call or visit their website for your individual insurance carrier. Insurance will not cover supplies.
www.bcbsal.org
medicare.gov
Will you bill my insurance companies?
Yes, we will bill your primary and secondary insurances except Medicaid
Are you a BCBS provider?
Yes we are members of the BCBS preferred provider network.
Do you bill insurance companies for treatment due to a MVA?
Yes, we do bill insurance companies for treatment due to a Motor Vehicle Accident. We do need the claim information, insurance company name, and a point of contact to be able to set up billing for this situation.
Do you bill Workers Compensation?
Yes, we do. We do need the claim information, insurance company name and a point of contact to be able to set up billing in this situation. Each WC situation has slightly different requirements so we call to verify the requirement.
How do I handle payments?
You may pay on your account daily, weekly, monthly or set up an interest-free payment plan. We try to be flexible and reasonable regarding payments.
What are your accepted methods of payment?
We accept cash, check, and/or MasterCard, Visa.
You can come into either location (Huntsville or Madison) to make a payment by credit card or we can accept payments over the phone using credit cards.
What is a Co-pay?
It is the amount of money that you pay each time you visit a therapist. Some insurance plans have a set $ amount, others have a percentage. If you have a deductible, you will pay the deductible first and then you will be charged for the co-pays.
What is a Deductible?
Deductible is the amount of money that your insurance plan expects you to pay before they will pay any portion of your medical expenses. Sometimes the deductible amount is applied one time under your plan. At other times, it is applied for each type of medical treatment i.e. psychiatric, speech therapy, physical therapy, chiropractic, etc. The deductible is usually a yearly charge.
Do I have a deductible?
The only way to know for you to be sure is to call your insurance company or visit their website using your contract/ID number. The contact information is usually posted on the back of the card.
Have I met my deductible for the year?
The only way to know for you to be sure is to call your insurance company or visit their website using your contract/ID number. The contact information is usually posted on the back of the card.
What if I have to cancel my appointment for the day?
Our cancellation policy states that we need a 24 hour notice or we will charge $25.00 for the missed visit. However, you don’t always have a 24 hour notice from your ill family member, so we try to be flexible and give you a little leeway on the cancellation charge. By giving us 24 hr notice, it allows us time to schedule someone else in that time that also needs an appointment, so your consideration of our time and schedule is greatly appreciated.
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